Terms & Conditions
Customer Care
We are dedicated to providing you with an exceptional shopping experience and high-quality products. Our team is always ready to assist you with any questions regarding your orders, product details, shipping, or returns to ensure you shop with complete confidence.
If you need support or have any inquiries, please don't hesitate to reach out to us directly at contact@paraibashop.com. We strive to respond to all customer messages within 24 business hours.
Privacy & Safety
Your privacy and security are our top priorities. We collect only essential personal information—such as your name, shipping address, and email—strictly to process your orders, provide customer support, and keep you updated on your delivery status.
We use industry-standard encryption and trusted third-party payment gateways (such as Stripe) to process payments securely. Your payment details are never stored on our servers, and we will never sell, trade, or share your personal information with unauthorized third parties.
Wholesale Inquiries
We welcome partnerships with retailers, distributors, and bulk buyers interested in carrying our products. We offer competitive wholesale pricing, custom bulk order options, and dedicated support to help supply your business with high-quality inventory.
If you would like to inquire about wholesale orders or request a product catalog, please send an email with your business details to contact@paraibashop.com. Our sales team will review your inquiry and get back to you within 24 to 48 hours.
Payment Methods
We offer a variety of secure payment options for a seamless checkout experience. We accept all major credit and debit cards, including Visa, Mastercard, American Express, UnionPay, JCB, Diners Club, and Discover, as well as fast and convenient payments via PayPal.